Quinton was super vigilant and willing to answer any questions that I had about the entire process. Even if something seemed questionable, or I doubted the overall confidence in the team, Quinton continuously reassured me that everything was going to work out in the end. I would have hoped that everyone else on his team had that same mindset. There were times that I would go weeks without hearing from someone, and having to receive last minute notification on documents that should've been provided to me well in advance.
Alexis MJun-29-2024
Reviewed by Clarence H for Ronnie Collins
Very courteous and professional attitude from Ronnie and her staff. They worked very hard for the client to get her to closing.
Clarence HJun-29-2024
Reviewed by Sasha A for Josh Hartman
Josh was great at explaining each step of the process. He was always available after hours when we had questions. He was open and honest on giving suggestions.
Sasha AJun-29-2024
Reviewed by Robert S for Greg Lynch
The Joe Fu and team did their job and I never felt like it was slacking or wrong
Robert SJun-29-2024
Reviewed by FAITH M for Ashley Pawley
Ashley did an amazing job. Very easy to work with.
FAITH MJun-29-2024
Reviewed by Tyla P G for Matt Underwood
Tyla P GJun-29-2024
Reviewed by TALAYA J for Ronnie Collins
Ronnie and Liz were great! They both communicated the whole way and I can honestly say they did their best to ensure I understood everything and made me feel comfortable throughout the entire process. Thank you again!!! This was a life changing experience. I will definitely recommend to anyone I know! I appreciate you both ☺️☺️
TALAYA JJun-29-2024
Reviewed by Elizvian Priscilla E for Bill Lowden
Bill is patient with all my questions and courteous. Friendly like family. Professional and very knowledgeable. Easy to talk to. Darlene explain things in length and depth. She is knowledgeable as well.
Elizvian Priscilla EJun-29-2024
Reviewed by Chelsea F for Marie Field
Marie was AMAZING. She was with us every step of the way. She answered all our questions and was available any time we needed her. She made our first time home buying process seamless. Thank you and all Annie Mac staff!
Chelsea FJun-28-2024
Reviewed by Ken S for Greg Lynch
Greg kept me posted throughout the process resulting in a smooth transaction for everyone involved.
Ken SJun-28-2024
Reviewed by Debra L for Warren Thrasher
Warren was very helpful with everything . He explained everything to us in detal. I would work with him again.
Debra LJun-28-2024
Reviewed by Talia H for Josh Hartman
They guys I worked with were awesome! I pray their next customers are just as pleased. Thank you!
Talia HJun-27-2024
Reviewed by Rory M for Quinn Constantz
Foreign buyer and able to do it.
Rory MJun-27-2024
Reviewed by Abby Marie Chryst H for Elizabeth Simkins
We felt that although communication was good; it was also a bit erratic and disorganized. We were told multiple different things concerning closing and we felt that this made the process less efficient and unnecessarily stressful. As one example, we were directed to look into flood insurance and get that started, which we did. Being through this process before, we were familiar with how that worked. Then we were told that we needed to switch our flood insurance instead of paying outright, and that it needed to be put into the escrow on the day of closing, which meant that we already spent a large chunk of money out of pocket for flood insurance upfront. Now we won’t be reimbursed for this until the beginning of next year which is over six months from now. Previous correspondence from the underwriter led us to believe that how we had paid for our flood insurance originally was fine.
We also felt that the tasks that were listed for us to complete would have been made a bit more clear and efficient had there been groupings of tasks, that we could then be notified about at one time in order to complete them instead of one document at a time which is what was happening most of the time. We both were not able to be checking our emails all of the time so sometimes we would miss documents that were important that we needed to sign and we’d be getting excess urgent email notifications.