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I know that buying or refinancing a home is one of the biggest financial decisions that my clients will ever make. That's why I work hard to ensure my team has the resources and know-how to ease borrowers through the loan process, with no detail overlooked.
I have an extensive background in all facets of mortgage lending, so I can advise my team members in any situation, from a first-time home purchase to a refinancing. My expertise includes Conventional, Jumbo, FHA, VA, USDA, and Renovation loans.
I also make a point of keeping up with the latest financial and industry trends, as well as state and federal regulatory requirements, so I can serve as an informed advocate for my team and our clients. I make sure my team will not only get clients a loan, but the most competitive loan for them.
Rating: 5.0 out of 5.0 from Encompass She was very personable and helped every step of the way. Wendy LNORFOLK, VA Jun 02
She was very personable and helped every step of the way.
Rating: 4.8 out of 5.0 from Encompass Attention to detail, ability to answer questions, patience, and extraordinary customer service! Faith MCHESAPEAKE, VA May 25
Attention to detail, ability to answer questions, patience, and extraordinary customer service!
Rating: 5.0 out of 5.0 from Encompass Everything was smooth in the process and I appreciate all of the updates and how Alex was always available. BRITTANYHampton, VA May 19
Everything was smooth in the process and I appreciate all of the updates and how Alex was always available.
Rating: 5.0 out of 5.0 from Encompass Alex was great to work with. No issues with first time using Cash2Keys program. Thank you Soraya ForestCHESAPEAKE, VA Apr 06
Alex was great to work with. No issues with first time using Cash2Keys program. Thank you
Rating: 5.0 out of 5.0 from Encompass The whole process was very enjoyable! ScottVIRGINIA BEACH, VA Mar 30
The whole process was very enjoyable!
Rating: 5.0 out of 5.0 from Encompass Alex was super helpful every step of they and kept me up to date on any updates/changes and necessary timelines. I am overseas and buying a house is already stressful but she made it a breeze SamanthaVIRGINIA BEACH, VA Mar 23
Alex was super helpful every step of they and kept me up to date on any updates/changes and necessary timelines. I am overseas and buying a house is already stressful but she made it a breeze
Rating: 5.0 out of 5.0 from Encompass I absolutely LOVE working with Alex. She is so knowledgeable, responsive and helpful. She is so easy to work with. Highly recommend her services. SARAHCHESAPEAKE, VA Feb 02
I absolutely LOVE working with Alex. She is so knowledgeable, responsive and helpful. She is so easy to work with. Highly recommend her services.
Rating: 5.0 out of 5.0 from Encompass Excellent communication from start to finish, a great team to get the job done, going over multiple options and explaining them clearly to make the best choice. PatrickNorfolk, VA Nov 11
Excellent communication from start to finish, a great team to get the job done, going over multiple options and explaining them clearly to make the best choice.
Rating: 5.0 out of 5.0 from Encompass Fourth home closed with Alex and her teams, what more could I say? Will work with again for the next house, as long as Alex doesn't change careers! ShaneELIZABETH CITY, NC Nov 10
Fourth home closed with Alex and her teams, what more could I say? Will work with again for the next house, as long as Alex doesn't change careers!
Rating: 5.0 out of 5.0 from Encompass Everything was communicated in a clear, concise, and timely fashion. All of my questions were answered, and there was no confusion at any point in the process. James WestonCHESAPEAKE, VA Sep 26
Everything was communicated in a clear, concise, and timely fashion. All of my questions were answered, and there was no confusion at any point in the process.
Rating: 5.0 out of 5.0 from Encompass Alex made herself available at all times for any questions or issues we may have had. She is extremely knowledgeable and kept us well-informed and was able to give advice when needed . Great personality, wonderful service , and overall excellent quality of work. Would definitely recommend! Alexia RCHESAPEAKE, VA Sep 26
Alex made herself available at all times for any questions or issues we may have had. She is extremely knowledgeable and kept us well-informed and was able to give advice when needed . Great personality, wonderful service , and overall excellent quality of work. Would definitely recommend!
Rating: 5.0 out of 5.0 from Zillow Alex did my home loan back in May 2013. She was so wonderful to work with, Alex was very patient with me with all of my questions and kept me in the loop on all steps of the process, and walked me through it until the very end. I had looked into working with another person to do my loan for me a year before working with Alex, she was so much more ... TaryngisbertVirginia Beach, VA Aug 21
Alex did my home loan back in May 2013. She was so wonderful to work with, Alex was very patient with me with all of my questions and kept me in the loop on all steps of the process, and walked me through it until the very end. I had looked into working with another person to do my loan for me a year before working with Alex, she was so much more ...
Rating: 5.0 out of 5.0 from Zillow I don't know what the first reviewer was talking about Alex was responsive and helpful in all aspects of my RE-FI. I was in for a regular FHA RE-FI and thru her diligence and hardwork verified I was still eligible under my VA loan, saving my wife and I over $500 a month. A must see if your buying or just refinancing your home. Warren DykesVirginia Beach, VA Aug 21
I don't know what the first reviewer was talking about Alex was responsive and helpful in all aspects of my RE-FI. I was in for a regular FHA RE-FI and thru her diligence and hardwork verified I was still eligible under my VA loan, saving my wife and I over $500 a month. A must see if your buying or just refinancing your home.
Rating: 5.0 out of 5.0 from Zillow My experience with Alex was amazing! I looked for a house for over a year. Every time I put an offer on a house all I had to do was call Alex and I had a letter of approval that that day or the next. Between Alex and my realtor the process for buying my first home was expeditious! We bought our first home in under a month! Alex even came to our clo... ElchampionVirginia Beach, VA Aug 21
My experience with Alex was amazing! I looked for a house for over a year. Every time I put an offer on a house all I had to do was call Alex and I had a letter of approval that that day or the next. Between Alex and my realtor the process for buying my first home was expeditious! We bought our first home in under a month! Alex even came to our clo...
Rating: 5.0 out of 5.0 from Zillow I began my process of buying a home with Alex and her staff in March 2013. And although I didn't close until September, she and her staff were amazing through the process of waiting till my home was built and all the complexities of finishing the loan process. I was impressed so much, that I gave a personal referral and also she and her staff helpe... User70413559Chesapeake, VA Aug 21
I began my process of buying a home with Alex and her staff in March 2013. And although I didn't close until September, she and her staff were amazing through the process of waiting till my home was built and all the complexities of finishing the loan process. I was impressed so much, that I gave a personal referral and also she and her staff helpe...
Rating: 5.0 out of 5.0 from Zillow Alex helped calm a lot of concerns and gave us ways to prepare in case we ran into bumps in the FHA process. She was always quick with answers and flexible with our requests. We have recommended her to friends and family. Fksk2011Virginia Beach, VA Aug 21
Alex helped calm a lot of concerns and gave us ways to prepare in case we ran into bumps in the FHA process. She was always quick with answers and flexible with our requests. We have recommended her to friends and family.
Rating: 5.0 out of 5.0 from Zillow Alex handled our VA loan in 2009 as we sold our townhome and purchased a new home. Throughout the process she was very responsive, professional and made sure our needs were met. She was in constant contact with us and made sure we got the best rate at the time. Locked us in approximately 2 weeks before closing at a rate lower than anticipated. Her ... Joemurphy9Newport News, VA Aug 21
Alex handled our VA loan in 2009 as we sold our townhome and purchased a new home. Throughout the process she was very responsive, professional and made sure our needs were met. She was in constant contact with us and made sure we got the best rate at the time. Locked us in approximately 2 weeks before closing at a rate lower than anticipated. Her ...
Rating: 5.0 out of 5.0 from Zillow Alex and Ryan were awesome and we would absolutely recommend their services to anyone who is in the market!! Thanks a bunch Alex and Ryan we were able to purchase our dream home with your help!! User584614Virginia Beach, VA Aug 21
Alex and Ryan were awesome and we would absolutely recommend their services to anyone who is in the market!! Thanks a bunch Alex and Ryan we were able to purchase our dream home with your help!!
Rating: 5.0 out of 5.0 from Zillow I contacted Veteran's United to look into what I could afford in buying my first home. Alex, Ryan, and team were all extremely helpful and always got back to me in a timely manner. They kept in constant contact through phone, email, and texts. Every step of the process was explained to me and they worked hand in hand with my realtor to make the pro... EricVirginia Beach, VA Aug 21
I contacted Veteran's United to look into what I could afford in buying my first home. Alex, Ryan, and team were all extremely helpful and always got back to me in a timely manner. They kept in constant contact through phone, email, and texts. Every step of the process was explained to me and they worked hand in hand with my realtor to make the pro...
Rating: 5.0 out of 5.0 from Zillow I saw advertisement for Veterans United and remember the name to search information about the company on the internet. When I call was referred Ryan's team. I started off with just a question. He put me in touch with a Realtor. All the information I needed to make an informed decision was email to me with in minutes. That call was placed November... E Biz MywayHampton, VA Aug 21
I saw advertisement for Veterans United and remember the name to search information about the company on the internet. When I call was referred Ryan's team. I started off with just a question. He put me in touch with a Realtor. All the information I needed to make an informed decision was email to me with in minutes. That call was placed November...
Rating: 5.0 out of 5.0 from Zillow We were referred to Alex and Ryan by our realtor for help using the VA loan to purchase our first home. They were incredibly helpful and always available via phone, email or text. They made the, what could have been crazy process, a smooth transaction for both my husband and I. We enjoyed working with Alex, Ryan and their competent team! User9590298Virginia Beach, VA Aug 21
We were referred to Alex and Ryan by our realtor for help using the VA loan to purchase our first home. They were incredibly helpful and always available via phone, email or text. They made the, what could have been crazy process, a smooth transaction for both my husband and I. We enjoyed working with Alex, Ryan and their competent team!
Rating: 5.0 out of 5.0 from Zillow Alex and Ryan were a joy to work with, very knowledgeable and helpful. If not immediately available for information they returned calls and emails promptly and kept me informed through out the entire process which was handled in a very timely manner while also explaining each step in a very professional and understandable manner. I always felt at ... AllengolfmgbVirginia Beach, VA Aug 21
Alex and Ryan were a joy to work with, very knowledgeable and helpful. If not immediately available for information they returned calls and emails promptly and kept me informed through out the entire process which was handled in a very timely manner while also explaining each step in a very professional and understandable manner. I always felt at ...
Rating: 5.0 out of 5.0 from Zillow I couldn't have gotten better more responsive or thorough assistance with my VA loan. Alex and Ryan and Johnny were always available to answer any questions. They all made the entire loan process very easy. I couldn't be more pleased. I will turn to them first if I need another home loan. MpkavanaghWilliamsburg, VA Aug 21
I couldn't have gotten better more responsive or thorough assistance with my VA loan. Alex and Ryan and Johnny were always available to answer any questions. They all made the entire loan process very easy. I couldn't be more pleased. I will turn to them first if I need another home loan.
Rating: 5.0 out of 5.0 from Zillow Ryan and his team were excellent! Answered all my questions regardless of the hour. Fought for my business when I was being pursued by other lenders. Surprised me with a better interest rate at closing! User96678235Hampton, VA Aug 21
Ryan and his team were excellent! Answered all my questions regardless of the hour. Fought for my business when I was being pursued by other lenders. Surprised me with a better interest rate at closing!
Rating: 5.0 out of 5.0 from Zillow Alex Brown helped us get a VA loan for the purchase of our first home. She made an overwhelming process simple and easy. She explained every document we signed, answered all our questions, and was able to get our loan processed quickly. She was involved every step of the way, walking us through what needed to be done. I highly recommend Alex Br... User7855827Norfolk, VA Aug 21
Alex Brown helped us get a VA loan for the purchase of our first home. She made an overwhelming process simple and easy. She explained every document we signed, answered all our questions, and was able to get our loan processed quickly. She was involved every step of the way, walking us through what needed to be done. I highly recommend Alex Br...