Brad was very responsive any time I had a question
Kathleen EJul-16-2021
Reviewed by Colleen A for Rusty Parker
I feel like I was treated like a criminal. I had all my documents in line and they still wanted more.
Colleen AJul-16-2021
Reviewed by Charles Albert P for Greg Lynch
Outstanding with communication.
Charles Albert PJul-15-2021
Reviewed by Essie D for Sherry Reid
I can not thank Sherry and her team enough for making my dream of home ownership possible. It was like talking to a friend or a family member. She was always professional and caring even when I doubted myself. Words really can not explain what a life changer she is. I will stay in contact with her now even though I have already closed on my house. Thank you so much for all that you do Sherry.
Essie DJul-14-2021
Reviewed by Nicholas J D for Matt Underwood
Matthew Underwood is very informative and helped to lead me through every step of my first home purchase.
Nicholas J DJul-14-2021
Reviewed by Monica Rollings for Bob Mohrhusen
I loved the portal to upload the documents but had to take my own initiative in making sure I knew what to do.
I felt very lost in the process---for example, it was a surprise to me that our insurance was being paid through our Escrow.
Additionally, we had several basic, common questions that we felt could have been addressed at the start of the process. For example, at what point in the process do we place our down payment? Can we wire money instead of certified checks? How do we pay our first mortgage payment online? etc...
Monica RollingsJul-13-2021
Reviewed by Gregory S for Brad Schloss
Communication was clear and timely backed by outstanding customer service.
Gregory SJul-13-2021
Reviewed by Julio O for Kevin O'Neil
Great customer service.
Julio OJul-12-2021
Reviewed by Leigh A for Rusty Parker
Rusty and his team were amazing. Rusty went above and beyond for us to get our loan. We were dealing with a cross country move, new jobs, a Navy retirement, and other challenging obstacles, but Rusty understood completely and came through for us. He was always easily able to reach by phone and email with our questions. He also has a great sense of humor! Will definitely recommend Rusty to our friends.
Leigh AJul-11-2021
Reviewed by Elizabeth Capati for Rob Younce
He was able to close us within 30days with a great rate. He also answered all of our questions and would answer them very quickly 10/10!
Elizabeth Capati Jul-10-2021
Reviewed by Teague J for Brad Schloss
Timely updates on status and requests for documentation. Brad and his team were helpful and informative.
Teague JJul-10-2021
Reviewed by Kailynn L for Brad Schloss
As a first time home buyer, I had a great experience and would recommend his services to anyone.
Kailynn LJul-08-2021
Reviewed by Kenneth D for Brad Schloss
The team was supportive throughout the whole process even when we felt a bit overwhelmed.
Kenneth DJul-07-2021
Reviewed by Jennalin J for Brad Schloss
We are first time home buyers and we were nervous and unsure of how to proceed but Brad and his team made the whole process very easy to understand and complete.