See What Our Customers Are Saying

Reviewed by Kandy F for Jeff Hurd
Jeff , was very professional and kept me in the loop the entire transaction. He went above and beyond for his client! As Jeff was driving to Roanoke to pick up a VA road maintenance agreement. He received a call in Charlotte that Va approved the RMA. He was willing to Drive to Roanoke to ensure his borrowers will be closing on time. Wow!!
Reviewed by Branden G for Brad Schloss
Clear Communication throughout the whole process!!
Reviewed by Robert S for Jeff Hurd
Excellent - closed early - so pleased.
Reviewed by Kenneth M for Jeff Hurd
My wife and my personal experience working with Mr. Jeff Hurd was nothing short of "exceptional." As prior military with numerous refinance experiences, Jeff and his colleague's provided THE highest standard of professionalism, excellence, and response I've ever witnessed, offering the best rates, superior services, and answering all questions in a timely fashion. I would recommend Jeff over any other agent/agency that I know of, and appreciate his congeniality. Superb!!!!!!!!
Reviewed by Joseph C for Jeff Hurd
Jeff Hurd Specifically consistently went out of his way to help us. I am sure his team was working hard in the background making sure everything went smoothly for us buying a home. However, Jeff Went above and beyond in my opinion to get us into our new home.
Reviewed by Alexander L for Brad Schloss
Very smooth and easy process. The entire team was quick to answer any questions
Reviewed by John L for Matt Underwood
Our interest rate was GREAT.
Reviewed by Dorothy A for Matt Underwood
We received a GREAT interest rate. We originally requested to pay points directly out of pocket to bring the down the total of the loan & possibly the monthly payment. When the process was finished the cost of points were added to the loan. We were told if we wanted to change that we may loose our GREAT interest rate. The outcome was we would be paying a little over $200 more a month than expected for our mortgage payment. Attention to small details is what makes customers feel special.
Reviewed by Thomas H for Sherry Reid
Sherry was an excellent loan officer especially for our first time home purchase. Highly recommended!
Reviewed by TIFFANY T for Sherry Reid
Sherry was always available to answer any questions we had.
Reviewed by Hunter Liptrap for Bob Mohrhusen
Bob and the team answered all my questions in a timely and informative manner, making this an easy purchase.
Reviewed by Erin C for Jeff Hurd
Jeff went above and beyond for us! We couldn’t have asked for a better person to help.
Reviewed by Sarah E for Sherry Reid
Working with Sherry was amazing and made my first homebuying experience so pleasant. She communicated throughout the process and was available outside of typical business hours to help with offers. She goes above and beyond what I expected, and I would recommend her for an excellent experience.
Reviewed by Hope Liptrap for Bob Mohrhusen
Bob and his team were very friendly and accommodating, and they were quick to answer whenever we had a question.
Reviewed by Ryan L for Kevin O'Neil
Kevin did a great job communicating and had a refreshingly pragmatic view towards the closing process despite encountering several small hurdles during the last couple days before closing.